FAQS

Are you asking yourself the right questions? Let us help you understand LED a little more. PixelFLEX prides itself on carrying products for virtually any type of installation you can dream of. In today’s digital world, LED can be utilized for basic messaging, all the way to high-resolution video playback. From concerts and events to permanent installation for advertising or branding in your retail or corporate environment, LED can transform your space to an unforgettable one.

Our standard turnaround times begin at 90 days, but are variable depending on supply chain constraints, utilizing in-stock solutions, or if custom in nature. Expedited shipping may be an option for a faster delivery as well. Please reach out to a PixelFLEX account rep for up to the minute info.

Our standard turnaround times begin at 90 days, but are variable depending on supply chain constraints, utilizing in-stock solutions, or if custom in nature. Expedited shipping may be an option for a faster delivery as well. Please reach out to a PixelFLEX account rep for up to the minute info.

Please fill out the RMA Request to begin your repair; our service team will get in touch with you within 2-4 business days.

Determining the right brightness for your application is extremely important. Having a screen that is not bright enough, or too bright, can render your installation useless and ineffective.

Here are a few things to consider when designing your LED wall:

Indoor Brightness: 1000-1500 nits is enough for most indoor use

Outdoor Brightness at close viewing: 2000-3000 nits is usually enough for most situations

Outdoor Brightness with direct sun: up to 5,000 + nits should be enough in most situations

Head over to our LED University to learn more about how LED technology works.

Understanding how viewing distance and resolution correlate can not only help you better pair yourself with the right product but also save you a ton of money. Viewing distances are somewhat subjective, but can roughly be calculated based on the display type and the distance from the display. Each display will have a recommended minimum viewing distance that may vary based on application and your intended use.

The general rule is 3.28 feet per 1mm of resolution. Several factors can affect this practice such as screen size and viewing distance, but the chart above illustrates the accepted practice for the LED video display industry.

One aspect people seem to really worry about is text size on an LED display. Text is often mis designed and can render your use ineffective if you are not careful. This can mostly be explained along with the following principle: The larger the character, the longer the viewing distance, while a small character will have a shorter viewing distance. The more pixel space and resolution you have, the better your content will appear.

Projectors and LED use two different forms of measurement when it comes to brightness. Projectors measure in LUX where LED measures in NIT. Head over to our LED University to learn more about how LED technology works.

For similar size, LED walls are often 10-20% higher in initial investment than a quality projector with similar specifications. However, LED initial investment has decreased as technology continues to change. Average breakeven point is 2 years.